FAQ

How do I pay for an order?

We accept several common forms of payment, including Visa, Mastercard, Discover, American Express, PayPal, Cirrus, and Diners Club.

How do I reset my password?

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How Long Will it Take To Get My Package?

Most packages arrive in 3-7 business days with standard shipping. We offer free shipping on subscription orders with the option to upgrade to overnight shipping for an additional fee.

How do I place an Order?

Simply add the items you want to your cart and follow our checkout process. All necessary information will be collected during this phase.

FAQ

How do I cancel my membership?

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I don't have an account

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How Do I Track My Order?

Upon shipment we will send you a tracking number. Use this tracking number on the shipping provider's website to track your shipment's status.

Who should I to contact if I have any queries?

If you have any questions please reach out to us! Reach us by phone at (800) 254-9508, by email at support@kiyatherapeutic.com or fill out our contact form and a member of our team will respond shortly.

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