FAQ

How do I pay for an order?

We accept several common forms of payment, including Visa, Mastercard, Discover, American Express, PayPal, Cirrus, and Diners Club.

How Long Will it Take To Get My Package?

Most packages arrive in 3-7 business days with standard shipping. We offer free shipping on subscription orders with the option to upgrade to overnight shipping for an additional fee.

How do I place an Order?

Simply add the items you want to your cart and follow our checkout process. All necessary information will be collected during this phase.

FAQ

How Do I Track My Order?

Upon shipment we will send you a tracking number. Use this tracking number on the shipping provider's website to track your shipment's status.

Who should I to contact if I have any queries?

If you have any questions please reach out to us! Reach us by phone at (800) 254-9508, by email at support@kiyatherapeutic.com or fill out our contact form and a member of our team will respond shortly.